Listen Labs
AI-led customer research in hours, not weeks
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Overview
Listen Labs automates the entire qualitative research workflow — from crafting interview guides to recruiting participants and moderating interviews using AI. The platform synthesizes responses into executive summaries, key themes, and actionable insights, often delivered in hours rather than weeks, enabling faster decision-making. It supports high concurrency, handling hundreds of interviews simultaneously, and works across languages and media types including video, audio, and text. Listen Labs targets teams that need rich customer insights without the overhead of manual research.
Who It's For
UX Researchers, Product Teams, Brand Marketers, Consumer Insights Teams, Agencies, Product Managers
Key Strengths
AI-moderated interviewsFast insights deliveryScalable qualitative researchMulti-language support
Primary Use Cases
Autonomous customer interviews at scale
Concept & prototype testing
Usability and experience research
Brand perception and journey mapping
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Company Information
Location
San Francisco, USA
Company Size
11-50 employees