Enterpret
Turn customer feedback into actionable intelligence with AI
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Overview
Enterpret centralizes customer feedback from over 50 sources—support tickets, reviews, surveys, social media, calls, and more—into one unified system. Its adaptive AI taxonomy and customer knowledge graph automatically categorize and enrich feedback with business context, eliminating manual tagging. Users can ask natural language questions and receive contextual insights instantly. The platform also includes AI agents that detect trends, trigger workflows, and help close the feedback loop.
Who It's For
Product Teams, Customer Experience Leaders, Insights & Research Teams, Support Managers
Key Strengths
AI‑driven feedback analysisUnified customer feedback hubAdaptive taxonomy & business contextActionable insights & automation
Primary Use Cases
Unified feedback ingestion across channels
Real‑time customer insight generation
Automated trend and issue detection
Workflow triggering & feedback actioning
Product demand and trend prioritization
Technical Specifications
Supported AI Models
Proprietary AI
Deployment Methods
Cloud
Supported Languages
English
Security & Compliance
SOC 2 Type 2
CCPA
Company Information
Location
San Francisco, USA
Company Size
51-200 employees